Frequently Asked Questions
We've collected the most common questions and answers to help you quickly resolve any issues. If you can't find what you need below, feel free to contact our support team.
You can create an account by clicking the 'Sign Up' button on the SoloKit website. After registration, you can manage your account settings through the 'Profile' section, including personal information, password, and notification preferences. We support registration via email, phone number, or social media accounts.
SoloKit offers three main pricing plans: Starter ($99/month), Professional ($299/month), and Enterprise ($599/month). All new users get a 14-day free trial, no credit card required. You can view detailed features included in each plan on our pricing page.
You can cancel your subscription at any time. Simply log into your account, go to 'Account Settings' > 'Subscription', and click the 'Cancel Subscription' button. Your account will remain active until the end of the current billing cycle. After cancellation, you can continue using all features until your subscription period ends.
We take data security very seriously. All data is encrypted during transmission and storage using industry-standard encryption technologies. We use secure cloud infrastructure, implement strict access controls, and conduct regular security audits. SoloKit complies with GDPR and other data protection regulations. You can export or delete your data at any time.
We offer multiple support channels. Starter plan users have access to email support and knowledge base. Professional and Enterprise users also get priority email response and live chat support. Enterprise users additionally receive a dedicated account manager and phone support. You can access all support options by clicking the 'Help' icon in the app.
Yes, SoloKit integrates with a wide range of popular tools and platforms, including Google Workspace, Microsoft 365, Slack, Zoom, various social media platforms, and payment systems. You can view the complete list of supported integrations and set up connections in the 'Integrations' section. We also provide an API for developing advanced custom integrations.
Different subscription plans have different usage limits. The Starter plan is limited to 5 projects, 1,000 contacts, and 10GB of storage. The Professional plan increases this to unlimited projects, 10,000 contacts, and 100GB of storage. The Enterprise plan offers unlimited contacts and 1TB of storage. All plans have API call limits, which can be viewed on the pricing page.
Yes, SoloKit provides iOS and Android mobile apps, available for download from the App Store and Google Play. The mobile apps support most web version features and offer push notifications, offline access, and mobile-specific features like business card scanning and voice notes.
Still Have Questions?
If you can't find the information you need on this page, feel free to contact our support team. We typically respond within 24 hours.